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Phone: 0800 100 117 (within NZ) +64 9 579 4114
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MEET THE TEAM

The level of skill and knowledge within our team is unequalled in New Zealand’s professional cleaning sector.

“As the captain of our ship, Rosemary keeps her eye on every aspect of our operation. She’s always looking for new opportunities to help our customers, to ensure their businesses are on track to success. And Rosemary has a heart of gold, so everyone on our team feels appreciated and supported.”

Rosemary Pritchard

Managing Director

“Meet Isaac, our General Manager at Cleaning Systems Ltd! With over 25 years of experience in finance, business operations, and international roles, Isaac brings unmatched expertise. His work at Decon Systems Australia drove excellence in cleaning and restoration through innovative course development and personalised customer support. With an exceptional team behind him, Isaac is ready to lead us into an exciting future.”

Isaac Southwell

General Manager

Rachel is the powerhouse behind CSL, ensuring every part of the business runs like clockwork. With unmatched loyalty, laser focus, and an eye for perfection, she handles imports, stock control, payroll, bookkeeping, and countless other vital tasks. Rachel knows the “what, where, how, and when” of CSL better than anyone!
Beyond work, Rachel is a master of balancing life’s demands. She dedicates her free time to caring for her much-loved dog & chooks, and nurturing her vast garden. An avid reader, she loves escaping into books for hours, recharging her mind for the next big challenge.

Rachel Holah

Business & Administration Manager
Paul Pritchard - CSL Training Manager

Paul Pritchard is our dedicated Technical and Training Manager at Cleaning Systems’ Ascend Training. For over 15 years, Paul has championed relevant, relatable, and enjoyable learning experiences, leading training in Specialist Cleaning, Hazardous Environment Cleaning, and urban pest management.
An IICRC-approved Instructor and Worksafe Compliance Certifier, Paul’s expertise shapes industry standards and supports learners nationwide. His Pacifica roots inspire his passion for impactful workplace education.

Paul Pritchard

Training Manager
027 568 8165

“Tim Warner brings over 30 years of hands-on experience in the cleaning and restoration industry to the CSL Training team, covering everything from technical field work through to sales, business ownership, and training. Starting out in 1994, he quickly developed a strong focus on proper training, quality workmanship, and industry best practice, which has shaped his approach ever since.
After moving to New Zealand in 2007, Tim worked with Cleaning Systems Ltd in both sales and training roles and later delivered training internationally in high-impact environments. He now runs his own business alongside training and mentoring technicians, with a genuine passion for helping people improve their skills, lift standards, and achieve better results in the real world.”

Tim Warner

Training Instructor
0800 100 117
Jim Chen - Training Instructor - Mandarin Courses

Jim Chen brings extensive practical and theoretical industry knowledge to the Ascend Training team and will be instructing Ascend Foundation Courses in Mandarin Chinese.

陈老师拥有丰富的行业实践与理论知识,并将以中文(普通话)教授 Ascend Foundation 培训课程。” 

Jim Chen

Training Instructor – Mandarin (Chinese) 中文培训讲师
0800 100 117

Jason is a respected Indoor Environmental Consultant with over 25 years in the building industry. He specialises in water intrusion, building biology, project management, and defect inspections. As Director of Indoor Environmental Forensics, Jason is an IICRC Master Water Restorer, IEP, CMI, and IAQC, leading industry work in pathogenic risk management, mould remediation, and chemical residues.”

Jason Pickering

Training Instructor

Mike Collins is our Pest Management Training Specialist, bringing over 35 years of industry experience to the team.
He began his career as a Pest Management Technician and went on to hold senior management roles with multinational companies in New Zealand and overseas, before building one of the country’s largest independent pest management businesses.
A founding and Life Member of the Pest Management Association of New Zealand (PMANZ), Mike served on the executive council for 15 years, including two terms as President, and helped develop the NZQA Certificate in Urban Pest Management course. Armed with an MBA from Massey University and extensive assessor experience, Mike is passionate about sharing his expertise and helping others grow through training and mentorship.

Mike Collins

Training Instructor
Ruan Preiss - CSL Training Instructor

“Ruan Preiss is our decontamination and high-risk restoration specialist, bringing a strong blend of technical knowledge, operational leadership, and real-world field experience. With a background in process optimisation and training within one of New Zealand’s largest telecommunications companies, Ruan went on to help grow A-Jet Services into one of the country’s largest privately owned restoration operations.
With over a decade of frontline experience, Ruan has worked across complex biohazard, sewage, and mould-affected environments where precision, safety, and doing things properly are non-negotiable. Registered with the Restoration Industry Association (RIA) and certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC), he is focused on practical, standards-based training that reinforces the “why” behind every step.”

Ruan Preiss

Training Instructor

“The glue that holds our technical service together, Glen has his finger on the button of every installation, repair or maintenance job that passes through the workshop. His experience in a range of industries and work environments has made him knowledgeable, versatile and innovative.”

Glen Jenkins

Workshop Manager

“Andre is our expert Truckmount Service Technician, always ready to tackle challenges with his creative problem-solving and out-of-the-box thinking. A welding and fabrication wizard, he crafts bespoke engineering solutions that keep us innovating. Always eager to learn new skills, Andre brings a great sense of humour and a fun spirit to the team, making him a valuable and enjoyable colleague to work with.”

Andre Wilkening

Truck Mount & Service Technician

“Connor brings a strong background in automotive and mobile tech, including specialist experience with vehicle fit-outs. Introduced to Cleaning Systems through WINZ, he’s now training to take on our nationwide Mobile Service Technician role—supporting customers across New Zealand with maintenance, repairs, and technical support.
Passionate about hands-on work and always eager to learn, Connor is embracing the opportunity to travel and grow his skills with our experienced team. Off the job, you’ll find him tinkering in the garage, out bush hunting, or exploring the outdoors.
His motto? “Whatever will be—will be.”

Connor Otto-Wintraecken

Mobile Truckmount & Service Technician

“With over 30 years in the electrical trade, Marius brings extensive experience and practical know-how to the team. Over the past decade, he has specialised in the portable tools and appliance industry, developing a deep understanding of the equipment and its applications.
Guided by his life motto, “Every day is a school day,” Marius enjoys learning new things and connecting with people from all walks of life. Outside of work, he’s actively involved in charitable projects — a commitment he finds both fulfilling and rewarding.”

Marius Herbst

Electrical Service Technician
Ralph Holah - Cleaning Systems Technical Advisor

“Ralph is our seasoned Technical Advisor and all-around problem solver. With a background in the Army and a successful carpet cleaning business in his past, Ralph combines discipline, expertise, and hands-on experience to tackle challenges across repairs, logistics, business development, and customer support.
Known as a “knowledge bank that gets richer every year,” Ralph’s inquisitive mind is always finding innovative solutions. When he’s not helping clients or keeping things running smoothly, you’ll find him recharging in New Zealand’s stunning native nature.”

Ralph Holah

Technical Advisor

“Luke joins the CSL team with a diverse technical background spanning automotive, motorsport, electrical, and IT systems. With experience as an automotive technician, motorsport mechanic, and systems administrator, he brings a rare blend of hands-on mechanical ability and digital expertise to his part-time role as Operations Support Technician. Luke supports a wide range of tasks across the business, including workshop operations, IT systems, and website administration.
Driven by curiosity and a love of learning, Luke thrives on problem-solving and getting stuck into anything he can strip down and rebuild. Outside of work, he’s often found working on cars or out hunting. With his adaptable skillset and enthusiasm for developing new capabilities, Luke is a great addition to the CSL team.”

Luke Burton

Operations Support Technician
Eden Coll - Sales & Training Administrator

“A people-person who’s fantastic at planning, Eden is involved with just about every aspect of our business, from training and monthly newsletters to website updating and helping with sales. Her favourite thing is helping customers into training courses that set them up for success.” 

Eden Coll

Sales & Training Consultant
Mike Niu - CSL Warehouse Manager

“Mike Niu is CSL’s Warehouse & Logistics expert, bringing 15 years of experience and a team-first attitude to our operations. His precision and efficiency are key to keeping things running smoothly.
A lifelong softball player, Mike has proudly represented New Zealand and Samoa on the world stage and played rugby for Niue. Off the field, he enjoys time with his wife, a former NZ softball rep, and their two kids, often coaching his son’s rugby team.

Mike Niu

Warehouse Manager
Deb Richards - CSL Marketing Coordinator

“Meet Deb, our dynamic Marketing Coordinator, who brings creativity and strategy to life across our website, communications, and social media. With a blend of artistry and precision, Deb crafts captivating articles and campaigns that resonate. Her wit, intelligence, and adventurous spirit make her an integral part of our team, always exploring bold ideas to engage and inspire our audience.”

Deborah Richards

Marketing Co-ordinator
Paul Pritchard
Technical and Training Manager
Glen Jenkins
Workshop Manager
Marius Herbst
Electrical Service Technician
Mike Niu
Warehouse Manager
Ralph Holah
Technical Advisor
Rachel Holah
Business and Administration Manager
Rosemary Pritchard
Managing Director